How Phaelona Bradley champions customer service and breaks barriers
Phaelona's commitment to making those around her better and improving customer relationships is helping to shape a customer-centric culture at Yokohama.
Kevin Speroff’s passion for learning and analytical approach make him an industry asset
Kevin approaches everything he does with the mindset of the eternal student, constantly looking to develop himself.
Even in the face of adversity, Randy John proves he will remain resilient
Randy leverages his expertise and customer relationships to strengthen Double Coin's brand presence.
How Patti Jindra’s love of learning gives her tire shop the edge
Patti has made a career out of a commitment to professional development and to doing the best for the customer.
More Video Series
Previous Issues
Upcoming Webinar
HVAC: Compressor Oils and Compressor Replacement
During this 45-minute webinar, our presenters will explore the ins-and-outs of compressor replacement and the requirements for oil and flushing. They will also discuss how the condenser and evaporator must be serviced if the compressor has failed.